Privacy Policy
The Granary, Larkbeare Grange (“we”, “us” and “our”) are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website at www.larkbearegranary.net or when contacting us directly.
Data Controller
The Granary, Larkbeare Grange
Talaton, Exeter, Devon EX5 2RY
Email: granary@larkbeare.net
Information We Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Postal address
Information you provide when making an enquiry or booking
- Information relating to your use of our website, including technical information such as IP address, browser type and pages visited
How We Use Your Information
We use your personal information to:
- Respond to enquiries and manage bookings
- Provide the services you request
- Improve our website and customer experience
- Comply with legal and regulatory obligations
- Send you information relating to your booking
Lawful Basis for Processing
We process your personal information under one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests in operating and improving our business
- Consent, where required
Sharing Your Information
We will never sell your personal information.
We may share your information with trusted third-party providers who help us operate our business, including website hosting providers, analytics services and booking systems. These providers are required to process your information securely and only for legitimate purposes.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use the website.
Further information can be found in our Cookie Policy.
Data Retention
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.
Your Rights
Under UK data protection legislation, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to processing
- Request transfer of your personal data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Complaints
If you are unhappy with how we process your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: www.ico.org.uk
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions regarding this Privacy Policy, please contact:
The Granary, Larkbeare Grange
Talaton, Exeter, Devon EX5 2RY
Email: granary@larkbeare.net